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Moving into a new property?


Following these steps will help ensure your a smooth transition into your new Home.

Contact energy Suppliers

Provide them with your Tenancy Start Date & Meter Readings. This will ensure your are billed accurately.


When moving properties you must inform the government. You can do this online via your universal credit account. Doing this ensures you receive the correct benefits, including Local Housing Allowance. 

Council Tax

You must provide the council with your new address & tenancy start date to ensure council tax is billed correctly. Failure to do so may result in arrears.
Council Tax – Nottingham City Council

Mail Redirect

It is recommended to set up a mail redirect through royal mail to ensure you don’t miss out on any mail from your previous address!
Moving home? Don’t miss the mail that matters. | Royal Mail Group Ltd

Repairs & Maintenance

Keeping Your Property Maintained

If you are encountering maintenance issues, please contact your Landlord or Agent before conducting any repairs yourself. 
If you call out a contractor to conduct repairs without authorization from your Landlord you may be liable for the cost.

Find below some common issues that can be solved without the need for a contractor! 

Are you in a NPRAS Managed Property?

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